Shipping policy
The Off Grid Co Shipping Policy for The United States
Shipping Charge and Time
Delivery Time: Handling time + Transit time
Handling Time: 1-3 business days (Monday to Friday)
Order cut-off time: Monday to Friday: 5 PM (GMT-05:00) Eastern Standard Time (New York)
All the products will be put through a production process; therefore, there will be a handling time for them.
Shipping Rate and Transit Time
For The United States Orders:
| Shipping Rate Name | Transit Time | Shipping Fee |
|---|---|---|
| Standard |
5 to 8 business days
|
Free |
Shipping Methods and Carriers
Reliable Carriers:
We partner with reputable carriers to ensure your package arrives safely.
Domestic Carriers: UPS, FedEx, USPS.
Shipment Tracking:
All orders include tracking information, which will be provided via email once your order has shipped.
• Insurance:
• Shipments are insured against loss or damage. If you encounter any issues, please contact us promptly.
Tracking: We offer tracking so you can follow its adventures until it reaches you.
Happy shopping, and keep those smiles coming!
Contact Information:
Phone: +1 804-793-9403
Email: support@theoffgridco.com
Address: 10202 Acworth Dr, Glen Allen, VA 23060, United States
Support Hours:
Monday to Friday: 09:00 AM to 6:00 PM